{"id":4860,"date":"2025-05-06T11:14:30","date_gmt":"2025-05-06T15:14:30","guid":{"rendered":"https:\/\/dyedurham.com\/?p=4860"},"modified":"2026-01-22T04:01:20","modified_gmt":"2026-01-22T09:01:20","slug":"dye-durham-launches-groundbreaking-automated-error-correction-feature-for-canact-billpay-platform","status":"publish","type":"post","link":"https:\/\/dyedurham.com\/dye-durham-launches-groundbreaking-automated-error-correction-feature-for-canact-billpay-platform\/","title":{"rendered":"Dye &#038; Durham Launches Groundbreaking Automated Error Correction Feature for CANACT BillPay Platform"},"content":{"rendered":"<p>Toronto, ON \u2013 May 6, 2025 \u2013 Dye &amp; Durham Limited (TSX:\u202fDND) (\u201cDye &amp; Durham\u201d or the \u201cCompany\u201d), a leading provider of cloud-based, legal and financial technology solutions,\u202ftoday announced the launch of an innovative automated error correction feature within its industry-leading CANACT BillPay platform. This first-of-its-kind advancement directly addresses a key recommendation from the Payments Canada task force on the modernization of bill payment services, resolving long-standing inefficiencies and significantly improving the experience for millions of Canadian users.<\/p>\n<p>Supporting over 20 million retail and corporate users, CANACT BillPay is one of the country\u2019s largest bill payment services, connecting leading financial institutions to more than 15,000 national billers. With this new feature, financial institutions and billers can now streamline and automate the complex process of managing bill payment corrections, reducing resolution times from weeks to just days.<\/p>\n<p>\u201cThis is a major step forward in modernizing Canada\u2019s bill payment infrastructure,\u201d said Yves Denomme, CEO of Dye &amp; Durham Financial Solutions. \u201cBy eliminating manual bottlenecks and improving transparency, our automated error correction tool empowers financial institutions and billers to deliver faster, more secure, and more reliable payment experiences to their customers. It\u2019s a game-changer for operational efficiency and customer trust.\u201d<\/p>\n<p>Until now, the bill payment error correction process has been largely manual and cumbersome, relying on phone calls, emails, and faxes that leave resolution times often stretching into weeks or even months. The new automated process offers full transparency, enhanced compliance with regulatory standards, and robust security, while also allowing financial institutions to initiate returns and traces directly within their online systems.<\/p>\n<p>As Canada\u2019s payments ecosystem continues to evolve, Dye &amp; Durham\u2019s enhancements to CANACT BillPay reflect its deep commitment to innovation, regulatory alignment, and empowering institutions with the tools they need to thrive in a digital-first world. Dye &amp; Durham will be showcasing the new enhancements as a part of the <a href=\"https:\/\/www.thesummit.ca\/\">2025 Payments Canada SUMMIT<\/a> taking place May 6th to 8th, 2025 in Toronto.<\/p>\n<p>&nbsp;<\/p>\n<p>About Dye &amp; Durham Limited<\/p>\n<p>Dye &amp; Durham Limited provides premier practice management solutions empowering legal professionals every day, delivers vital data insights to support critical corporate transactions and enables the essential payments infrastructure trusted by government and financial institutions. The company has operations in Canada, the United Kingdom, Ireland, Australia and South Africa. Additional information can be found at www.dyedurham.com.<\/p>\n<p>For more information:<\/p>\n<p>Carmela Antolino<\/p>\n<p>Director, Communications carmela.antolino@dyedurham.com<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Toronto, ON \u2013 May 6, 2025 \u2013 Dye &amp; Durham Limited (TSX:\u202fDND) (\u201cDye &amp; Durham\u201d or the \u201cCompany\u201d), a leading provider of cloud-based, legal and financial technology solutions,\u202ftoday announced the&#8230;<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"footnotes":""},"categories":[12],"class_list":["post-4860","post","type-post","status-publish","format-standard","hentry","category-press-releases"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>BillPay Automated Error Correction | Dye &amp; 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